Privacy Policy

1. Who We Are

NBS operates an online education platform and creator/live-commerce agency services related to live selling, TikTok Shop, affiliate commerce, creator training, brand collaborations, and related digital services.

2. Information We Collect

We may collect the following categories of personal information.

Information you provide directly

When you submit a form, apply to work with us, create an account, purchase a course, contact support, or otherwise communicate with us, we may collect:

• name;
• email address;
• phone number, if provided;
• city, state, country, or location information;
• TikTok profile link, username, social media profile information, follower count, and creator-related information;
• information about your experience, goals, content, audience, or business activity;
• account registration information;
• course progress, quiz results, final exam results, certificate information, and learning activity;
• messages, support requests, feedback, and other communications with us;
• payment-related information, such as billing details, transaction status, payment method type, and purchase history;
• identity verification information when KYC, certificate verification, anti-fraud checks, or account security checks are required.

Information collected automatically

When you use our websites or platform, we may automatically collect:

• IP address;
• browser type and version;
• device type, operating system, and device identifiers;
• pages visited, links clicked, session duration, referring pages, and usage events;
• approximate location based on IP address;
• cookie identifiers and similar tracking technologies;
• log files and technical data used for security, debugging, analytics, and service improvement.

Information from third parties

We may receive information from:

• payment processors;
• identity verification providers;
• analytics and advertising partners;
• social media platforms, if you link or provide your profile;
• business partners, brands, agencies, or creator platforms;
• service providers that help us operate our websites, learning platform, marketing, payments, verification, and support.

3. How We Use Personal Information

We use personal information to:

• provide, operate, and improve our websites, platform, courses, and services;
• process applications from creators, sellers, students, and partners;
• create and manage user accounts;
• provide access to free lessons, paid courses, quizzes, exams, certificates, bonus materials, and other learning content;
• verify identity, prevent fraud, protect certificates from tampering, and maintain platform security;
• process payments, refunds, invoices, subscriptions, installment payments, and purchase-related communications;
• evaluate creator eligibility, TikTok profile information, follower count, location, and potential fit for collaborations;
• communicate with you about your application, account, course, purchase, support request, or collaboration;
• send service-related messages, updates, reminders, and administrative notices;
• send marketing communications, if permitted by law;
• analyze website and platform performance;
• improve our educational content, product experience, user interface, marketing, and support;
• protect our legal rights, enforce our terms, prevent misuse, and comply with applicable laws.

4. Payments

We use third-party payment processors to process payments securely. We do not store full payment card numbers on our own servers.

Depending on your location and available payment options, payments may be processed by providers such as Stripe, Klarna, banks, card networks, fraud prevention providers, and other payment partners. These providers may collect and process your payment information according to their own privacy policies and legal obligations.

5. Identity Verification and KYC

Some parts of our services may require identity verification, KYC, fraud prevention checks, certificate verification, or account security checks.

When verification is required, you may be asked to provide information such as your legal name, date of birth, address, government ID, selfie, biometric verification data, or other identity-related information. Verification may be handled by third-party verification providers.

We use this information to verify identity, prevent fraud, protect the integrity of certificates, confirm eligibility, comply with legal obligations, and protect our platform and users.

6. Cookies and Tracking Technologies

We may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to:

• keep the website and platform working properly;
• remember user preferences;
• understand how users interact with our website and platform;
• measure marketing performance;
• improve content, design, and user experience;
• protect accounts and detect fraud;
• show or measure advertising, where applicable.

You can manage cookies through your browser settings. Some features may not work properly if cookies are disabled.

If we use analytics or advertising tools such as Google Analytics, Meta Pixel, TikTok Pixel, or similar services, those providers may process information according to their own privacy policies.

7. How We Share Personal Information

We may share personal information with:

• hosting, infrastructure, cloud storage, database, and security providers;
• payment processors and financial service providers;
• identity verification and KYC providers;
• analytics, advertising, and marketing service providers;
• email, CRM, customer support, and communication providers;
• course platform, learning management, certificate, and account management providers;
• brands, agencies, business partners, and collaboration partners, when needed to evaluate or support creator partnerships;
• professional advisors, including lawyers, accountants, auditors, and insurers;
• government authorities, law enforcement, courts, or regulators when required by law;
• buyers, investors, or successors in connection with a merger, acquisition, financing, restructuring, or sale of business assets.

We do not sell personal information for money. If we use advertising or analytics technologies that may be considered "sharing" or "targeted advertising" under certain privacy laws, you may have the right to opt out as described below.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide our services, manage accounts, process payments, maintain course records and certificates, comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, and protect our rights.

Retention periods may vary depending on the type of information and the reason it was collected. For example:

• account and course records may be kept while your account is active;
• payment and transaction records may be retained for tax, accounting, fraud prevention, and legal compliance;
• KYC and identity verification records may be retained as required by law or by our verification provider;
• marketing data may be kept until you unsubscribe or request deletion, where applicable.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, platform, transmission, or storage system is completely secure. You are responsible for keeping your account credentials confidential and notifying us if you believe your account has been compromised.

10. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

• access the personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your personal information;
• request a copy of your personal information;
• object to or restrict certain processing;
• opt out of marketing communications;
• opt out of certain targeted advertising, sale, or sharing of personal information, where applicable;
• withdraw consent where processing is based on consent.

To exercise your rights, contact us at info@nextbigseller.com.

We may need to verify your identity before processing your request.

11. California Privacy Notice

This section applies to California residents where applicable.

In the past 12 months, we may have collected the following categories of personal information:

• identifiers, such as name, email address, phone number, IP address, account ID, or social media profile;
• customer records, such as billing information or transaction records;
• commercial information, such as purchases, course access, payment status, or creator collaboration history;
• internet or network activity, such as website usage, log data, cookies, and analytics events;
• geolocation information, such as approximate location based on IP address or city provided in a form;
• audio, electronic, or visual information, if you submit content, profile materials, support messages, or verification materials;
• professional or creator-related information, such as TikTok profile, follower count, content niche, collaboration history, or business activity;
• education-related information, such as course progress, quiz results, exam results, certificates, and learning records;
• sensitive personal information, such as identity verification information, if required for KYC, fraud prevention, or certificate verification.

We collect this information for the purposes described in this Privacy Policy, including providing services, processing applications, managing courses and certificates, processing payments, preventing fraud, improving our platform, marketing, and complying with legal obligations.

We may disclose personal information to service providers, contractors, payment processors, verification providers, analytics providers, advertising partners, business partners, and legal or regulatory parties as described above.

We do not knowingly sell personal information for money. If our use of analytics or advertising tools is considered "sharing" under California law, California residents may have the right to opt out.

California residents may have the right to:

• know what personal information we collect, use, disclose, sell, or share;
• request access to personal information;
• request deletion of personal information;
• request correction of inaccurate personal information;
• opt out of the sale or sharing of personal information;
• limit the use or disclosure of sensitive personal information, where applicable;
• not be discriminated against for exercising privacy rights.

To submit a request, contact us at info@nextbigseller.com.

12. International Users

Our services are operated from the United States. If you access our websites or services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate.

By using our services, you understand that privacy laws in those countries may differ from the laws in your country.

13. Marketing Communications

If you subscribe, apply, create an account, purchase a course, or otherwise interact with us, we may send you emails about our services, course updates, platform updates, creator opportunities, or marketing content.

You may unsubscribe from marketing emails by using the unsubscribe link in the email or contacting us at info@nextbigseller.com. We may still send non-marketing messages related to your account, purchase, course access, security, legal notices, or support requests.

14. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Some programs, including creator partnership opportunities, may be intended only for users who are 18 years of age or older. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

15. Third-Party Websites and Platforms

Our websites may contain links to third-party websites, platforms, social media pages, payment providers, video platforms, or external services. We are not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of any third-party services you use.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date above. If changes are material, we may provide additional notice through the website, platform, email, or other appropriate means.

Your continued use of our services after an updated Privacy Policy is posted means you accept the updated policy.